What Our Clients are Saying
The LBB team, especially Ms Jennifer Wilson, has been very helpful in assisting with all queries and giving their full support to the building owner on building warranty documentation requirements.
- Kit Ng
Great team. Have used them over several recent developments. From initial discussions through to the final documentation, they are smooth, communicative, and most of all personable; no issues recommending the team. Thanks to Matt and Jenny.
- Michael
We are an SME residential developer who were in the market for build warranty quotes for our Lincolnshire new build development of eight houses. We had already obtained quotations when we were personally introduced to LBB in January 2026. An initial call with LBB Consultant Jasper Hayes immediately put us at ease, who made light work of understanding our requirements. Jasper not only swiftly returned a quotation with a provider we had not been previously quoted for, but one which included additional inspections and a lower premium than our other quotes.
Over the course of the next 6 months whilst we grappled with funding setbacks, Jasper stayed in touch, refreshing our quotation accordingly each time we felt we were close to completion. All documentation was attended to prior, so when we finally completed it was a simple matter of transferring the premium. We could not be happier with the high level of service we have received from Jasper at LBB, who will be our ‘go-to’ warranty broker for our next project.
Earle & Page Homes
- Starfish Property Investments
We used LBB to arrange the structural warranty on our latest development, and the whole process was smooth from start to finish. Jasper Hayes looked after us throughout and was a pleasure to deal with: clear guidance, quick to respond, and always on hand to keep things moving. He kept us well informed on timings and made sure everything was in place well ahead of our deadlines. Genuinely felt like he was on our side rather than just processing paperwork. Would happily recommend LBB, and Jasper in particular, to anyone needing warranty cover for a construction project. We look forward to working with them again on the next one.
- Daniel Goodwin
This is the second new-build warranty we’ve taken out with Jasper in just a few months, and they’ve been brilliant both times. Easy to deal with, quick to respond, and always seem one step ahead of what we need. Makes the whole process so much smoother. Highly recommend.
- Mo
We have worked with LBB for many years, and they continue to be one of our most trusted and valued partners. Their team combines a genuinely collaborative approach with an impressive depth of knowledge in both self‑build and developer latent defects insurance. LBB consistently provides clear, professional advice to their clients, ensuring that risks are properly understood and the right solutions are put in place. Their expertise and professionalism make them a pleasure to work with, and we look forward to continuing our strong relationship.
- Peter Richardson
Dominique provided a first-class, proactive service, responding to any questions very promptly. Five months after the completion, I required some additional admin support, and Dominique dealt with and completed my requirement in less than an hour. Amazing customer service. I would highly recommend using the services of LBB.
- Gary Blinston
