We have worked with LBB for many years, and they continue to be one of our most trusted and valued partners. Their team combines a genuinely collaborative approach with an impressive depth of knowledge in both self‑build and developer latent defects insurance. LBB consistently provides clear, professional advice to their clients, ensuring that risks are properly understood and the right solutions are put in place. Their expertise and professionalism make them a pleasure to work with, and we look forward to continuing our strong relationship.

Dominique provided a first-class, proactive service, responding to any questions very promptly. Five months after the completion, I required some additional admin support, and Dominique dealt with and completed my requirement in less than an hour. Amazing customer service. I would highly recommend using the services of LBB.

Karen at LBB was brilliant. She was really helpful all the way through the process of procuring Structural Defects Insurance and went out of her way to make things simple for us. She’s also very friendly and easy to deal with; nothing was too much trouble. Because of the service we had from Karen, we’d definitely use LBB again.

Have you heard the phrase “not all superheroes wear capes”? Well, I have just met one by the name of Karen Wilson from LBB. Karen approached our complex situation with such calm professionalism, not often seen these days. She updated us on every part of the journey and reassured us that the policy would be issued without over promising. She truly is a very valued consultant. There is no doubt we would not have sorted this problem without her. Thank you so much, Karen, for going above and beyond.

We have been dealing with Karen at LBB for several years now and we would not hesitate to recommend both her and LBB to anyone. Karen always goes above and beyond what is required and if she’s given timescales she has always achieved them. Thank you once again Karen. You are a star !

We are building a small development of 8 bungalows and have had some difficult issues with utilities.

LBB  have been really flexible and understanding about inspections and issuing certificates quickly on a one-by-one basis.

Excellent all round! Their pricing is also very competitive

We had an excellent experience—every query we had was handled quickly and professionally. Jennifer was incredibly reliable, always attentive to our needs, and made the entire process smooth and stress-free. Her support truly stood out. Highly recommended!