Careers – Broker Support Administrator

Based in Central London

We are looking to recruit a broker Support Administrator with a strong work ethic. The role consists of aiding one of our Broking Desks in all administration duties, this is an entry level role so you are probably a recent graduate. We are a specialist provider of niche high value insurance services to the UK Property sector. An opportunity has arisen to join our team for an enthusiastic and ambitious individual looking to develop a successful career at an organisation that is leading the way in their sector.

Key responsibilities will include:

  • Providing support to the brokers with customer enquiries and issues
  • Contacting clients and insurance companies via telephone and written communication
  • Sending emails to clients on behalf of the broker team
  • Sending proposals out to insurers and then collating quotes
  • Creating documents and letters to send to clients
  • Data Input, maintenance and alteration of data
  • Invoicing clients
  • Assisting the operations manager ensuring we are compliant with the financial conduct authority requirements
  • Ensuring all customer files are up to date
  • Customer service and follow up calls with clients

Skills Required

  • Competent in the use of Microsoft Office, in particular, Word & Excel
  • Ability to undertake training and become competent in the use of other platforms including CRM
  • Good communication and interpersonal skills
  • Good organisational skills, including ability to prioritise workload
  • Good typing and word processing skills
  • Good standard of written and verbal communication
  • Proven ability to work under pressure

Personal Qualities

  • Well spoken
  • Well presented
  • Articulate
  • Good attention to detail
  • Organised
  • Good standard of English able to communicate both verbally and in writing

We provide all the training needed including professional training to meet the regulatory requirements of the Financial Conduct Authority.

If you think you have the necessary skills to excel in the role please upload a pdf of your CV below.

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